Frequently Asked Questions

CallQA is an AI-powered audio transcription and analysis platform that converts speech to text and provides detailed insights. It uses advanced machine learning algorithms to transcribe audio files and analyze them based on your specific requirements.

CallQA supports various audio formats including MP3, WAV, M4A, and more. It's ideal for analyzing customer service calls, meetings, interviews, and any other voice recordings.

Our AI-powered transcription system achieves an accuracy rate of up to 95% for clear audio recordings. The accuracy may vary depending on factors such as audio quality, background noise, and accent clarity.

Yes, we take data security seriously. All audio files and transcriptions are encrypted both in transit and at rest. We comply with industry-standard security protocols and data protection regulations.

Transcription time depends on the audio file length and quality. Typically, a 1-hour recording is transcribed within 5-10 minutes.

Yes, CallQA allows you to set custom parameters and keywords for analysis based on your specific needs and standard operating procedures.

Yes, CallQA provides API access and integrates with popular CRM systems, call center software, and communication platforms.

Currently, CallQA supports transcription and analysis in multiple languages including English, Spanish, French, German, and more.